Last Updated - July 07, 2025

Privacy Policy

At Hektorix LLC ("Hektorix", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services, including the Hektorix agent and the web platform accessible at https://hektorix.com.

1. Information We Collect

a. Account Information

We collect:

  • Full name

  • Email address

  • Company name (if applicable)

This data is collected during registration or via our contact form.

b. Device and System Data (via Hektorix Agent)

The Hektorix agent collects non-personal and system-related data, such as:

  • OS version, CPU, memory, disk usage

  • Installed software

  • MAC addresses and interface IPs

  • Antivirus status

  • Windows registry entries related to system integrity

  • Current Windows username

We do not collect sensitive personal content (e.g. files, passwords, emails).

2. Purpose of Data Collection

We process your data to:

  • Provide actionable insights into your endpoints’ security posture

  • Display system and vulnerability status in your dashboard

  • Ensure service delivery and improvement

  • Send occasional emails regarding updates or critical issues

3. Legal Basis

Under the General Data Protection Regulation (GDPR), we rely on:

  • Contractual necessity (to deliver the service)

  • Legitimate interest (to improve and secure our service)

  • Consent (for marketing communication, where applicable)

4. Data Sharing and Hosting

We do not sell or rent your data. Your data may be processed by:

  • AWS (server and backend infrastructure)

  • Supabase (database and auth)

  • Cloudflare (frontend delivery and security)

  • Framer (landing page content hosting)

All providers are bound by strict security and data protection agreements.

5. Data Retention

We retain collected data:

  • As long as your account is active

  • Or until you request deletion (subject to technical and legal constraints)

You can delete your account at any time by contacting us at [founders@hektorix.com].

6. Your Rights (EU Users)

If you're in the EU, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Data portability

To exercise any of these rights, email us at [founders@hektorix.com].

7. Cookies and Tracking

We may use minimal cookies for:

  • Authentication (session)

  • Analytics (privacy-focused only, e.g. Plausible or similar)

No advertising or third-party tracking cookies are used.

8. Changes

We may update this policy occasionally. Significant changes will be communicated via email or through the platform.

9. Contact

For any questions or concerns, contact us at:
📧 [founders@hektorix.com]
🏢 Hektorix LLC, Wyoming, United States

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